
Trend Micro™ Hosted Email Security is a no-maintenance solution that delivers continuously updated protection to stop spam and viruses before they reach your network.
open all
With core technologies rated #1 for stopping spam and blocking malware, Hosted Email Security protects more than 30,000 companies in more than 110 countries worldwide, and includes an industry-leading money-back Service Level Agreement.
By stopping spam and viruses before they reach your network, you can extend the life of your existing infrastructure. This means lowering the costs associated with your network, your mail server, and your current email security product.
Hosted Email Security is continuously updated 24x7 by Trend Micro's worldwide team of security experts. It's a "no maintenance required" solution that – according to customer surveys – can cut the number of hours you spend on email security maintenance by as much as 50%.
Reducing infrastructure costs and maintenance requirements leaves you more time to implement critical projects like voice over IP, adding mail server capacity, or securing your increasingly mobile workforce. And Hosted Email Security also includes an industry-leading service level agreement that commits us to 100% uptime.
Don't rely on end users to secure vital data. With policy-based encryption from Trend Micro, you can automatically enforce compliance requirements and protect confidential information. Trend Micro Hosted Email Encryption is an optional add-on that identifies particular types of content and encrypts emails when rules are triggered. To apply it, simply check the appropriate box. To request a free 30-day trial of Hosted Email Encryption you must also be using Trend Micro Hosted Email Security. Current Hosted Email Security customers can use the service console to request a free trial of Hosted Email Encryption.
Hosted Email Security-Inbound Filtering relies on the same core technology and correlated threat data as our full-featured Hosted Email Security to identify and stop in real-time new kinds of spam and malicious URLs embedded in email. Best of all, you might already have it. Hosted Email Security-Inbound Filtering is bundled with Trend Micro™ Worry-Free™ Business Security Advanced. To begin enjoying the benefits, all you need to do is activate it.
All our data centers are covered by privacy policies, which meet the world's most stringent certifications.
| North America | Europe |
| SAS 70 Type II ISO 9001 ISO 27001 |
ISO 27001 ISO 9001 OHSAS18001 (LHR1) SAS 70 Type II |
![]()
Trend Micro Hosted Email Security is a no–maintenance-required solution that delivers continuously updated protection to stop spam and viruses before they reach your network. Here's how:
open all
We stand by the availability of our robust, fully redundant, geographically distributed data centers. If one data center becomes unavailable, emails are automatically and transparently re-routed to a different data center, with no impact on delivery. That's why—unlike other vendors—we measure downtime in minutes, not hours.
Trend Micro Hosted Email Security helps you fight spam and other threats by applying multilayered email scanning technologies powered by the Trend Micro Smart Protection Network. The Smart Protection Network scans, correlates and filters more than 20 billion website URLs, email sources, and files daily to stop emerging threats in real-time and continuously improve protection against existing, known threats.
Trend Micro Hosted Email Security deploys rapidly with a simple redirect of the MX record. It simplifies management with end-user quarantine management and flexible policy creation. And you're assured up-to-the-minute security with updates implemented 24x7 by Trend Micro security experts.
As a hosted service, Trend Micro™ Hosted Email Security does not require additional hardware or software located on your premises. All the scanning hardware and software is operated and maintained offsite at Trend Micro’s secure data centers.
To access your local Hosted Email Security administration account, you only need a personal computer with Internet access and either: Microsoft™ Internet Explorer 6.0 or 7.0 or Mozilla™ Firefox™ 2.0 and JavaScript™ and Sun™ Java™ Runtime Environment (JRE) 1.4 or higher.
To start using Hosted Email Security, environments must also have an existing Internet gateway or workgroup SMTP connection and access to the DNS mail exchange record required to redirect the MX mail host record. If you have hosted email, then contact your service provider for more information or configuration help in redirecting your MX record.
open all
No spam
If your end users are receiving too much spam and email-based malware, Trend Micro Hosted Email Security (HES) is rated #1 for stopping spam and blocking malware. Our Service Level Agreement commits to 99% or better spam blocking with .0003% or lower false positives – or money back.
No delivery delays
If you're experiencing email delivery delays, Hosted Email Security is committed to no more than one minute of email delivery latency – or your money back.
No downtime
If you're experiencing email downtime, you need to know that every HES customer receives a contractually-binding 100% uptime commitment – or your
money back.
24x7 phone support
If you're experiencing support issues, realize that Hosted Email Security provides every customer - regardless of size - 24x7 phone support on a worldwide basis.
Unlimited scanning
If your email and spam volume are growing faster than your current solution's ability to process it in a timely manner, understand that you get unlimited email scanning capacity licensed by the user, not by mailbox or by mail volumes.
No lost email
If your email is lost or bounced back to sender when your mail server goes down, you'll want HES because email is automatically queued for up to five days if your mail server is offline, and then forwarded when back online.
Yes, because HES relies on Trend Micro™ Smart Protection Network. It scans, correlates, and filters 20+ billion email sources, websites and files daily to identify and stop emerging threats in real time and continuously improve response to known threats.
Yes, HES requires no maintenance since our security experts perform all updates, patches, and hot fixes on a 24x7 basis. Our no-maintenance-required solution and industry-leading service level commitments allow you to reclaim time for more important IT initiatives.